Does Rocket City Scoopers clean the whole yard?
Rocket City Scoopers will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.
Do you ensure the safety of my pets?
The safety of our clients and their dogs is a top priority at Rocket City Scoopers. To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.
Do you provide dog waste removal services year round?
Yes! Rocket City Scoopers provides dog waste removal services year-round. Even in the heat of summer, we will still show up to provide services. If it happens to snow, most of the waste that accumulates is still able to be scooped.
Do I have to sign a contract for your services?
No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or emailing us.
What does it cost to hire a professional pooper scooper?
Rocket City Scoopers has pooper scooper service plans starting as low as $35 per month. However, pricing is based on the service frequency and number of dogs. Most of our clients end up paying between $50 and $115 per month.
Can you clean with my pets in the yard?
Yes, we love cleaning with dogs! We only ask that if your dog has shown signs of aggression, please leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
Can I request a specific day for cleanup?
Yes, you can request a specific cleanup day, but not every cleanup day will be available in your area. So, there's a chance we might not be able to honor your request.
Do you provide arrival windows for services?
No, we don’t provide arrival times for our services. While we will do our best to accommodate your schedule, we optimize our routes for drive time the day before services are completed to help keep costs low.
How do you dispose of the pet waste after each cleanup?
Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. We will take the waste off your property and properly dispose of it with Waste Management.